Terms of Sale and Privacy
Shipping
Right of return within 15 working days.
Italy: Shipping 8 €. Delivery in 5 working days (7 working days for islands and remote areas)
Europe (22 eurozone countries): Shipping € 15. Delivery in 8 working days (10 working days for UK)
King
Returns
Regardless of the method of withdrawal chosen by the Customer, the returned Product must be returned intact and unused, together with the original packaging and any accessories, in the same condition in which it was received, no later than 14 calendar days from the day on which it is the withdrawal from the purchase has been communicated.
The Customer must ensure in particular that:
- the Product has not been used or has suffered damage during the test;
- the Product has not been soiled or has undergone washing;
- the Product retains all original pendants, labels and finishes;
- the Product has not undergone any changes of any kind.
In the event that the return does not meet the conditions listed above, or the Products returned by the Customer are damaged, incomplete, deteriorated and / or dirty, they will not be refunded and will be returned to the Customer who will bear the costs of the courier for the return.
To exercise this right of withdrawal, the Customer must do so by communicating his will to withdraw to info@emmapucci.com
The Customer will be informed by e-mail of the acceptance or refusal of the return.
Terms of sale
Terms of sale
The offer and sale of clothing and accessories products on the website www.emmapucci.com are governed by the following General Conditions of Sale.
Products purchased on the website www.emmapucci.com they are produced and distributed by Emma Pucci, with registered office in Carpi (MO), Via Colombo, 22, VAT number IT03976140362 REA MO-432937, (hereinafter also “Emma Pucci” the "Seller" or "we").
1. CONCLUSION OF THE SALES CONTRACT
1 - These general conditions of sale are an integral and essential part of the sales contract with the customer. The electronic sending of the order by the customer implies full knowledge of these General Conditions of Sale and their full acceptance. If the customer does not agree with one or more terms contained in these General Conditions of Sale, please refrain from making purchases on www.emmapucci.com (the site").
2 - To proceed with the purchase of one or more products on the Site, the customer must first register on the Site, providing Emma Pucci, in compliance with the applicable provisions on the protection of personal data, all the data necessary to allow the latter to execute the orders placed.
3 - To conclude his purchase contract on the Site, the customer must send his order to Emma Pucci following the procedure referred to on the Site. The electronic sending of the order gives rise to the obligation on the customer to pay the price therein. indicated.
4 - When the customer places an order, he will receive an email from Emma Pucci containing the confirmation of receipt of the order and the summary of the same: this email will not however constitute automatic acceptance of the order itself.
5 - Emma Pucci reserves the right to refuse orders from customers with whom there is an ongoing dispute relating to the payment of a previous order.
2. SALE PRICES
1 - All sales prices of the products displayed and indicated on the Site include VAT and any other tax that may be applicable in relation to the sale.
2 - The cost of shipping and transport, if any, will be clearly indicated and displayed before completing the order.
3 - Product prices may be subject to updates. The customer is required to ascertain the final sale price before submitting the related order. The obvious material error reported in the price on the Site compared to the commonly known price of the chosen product, entails the right for the seller not to confirm the shipment and to proceed with an immediate refund of the purchase value paid by the customer without the latter being able to make exceptions in this regard.
3. METHOD OF DELIVERY
1 - The seller will do everything possible to fulfill the orders sent within 5 days from the day following the acceptance of the order.
2 - The customer is required to verify, upon receipt, the conformity of the product delivered to him with the order placed; only after this verification, and obviously except for the right of withdrawal provided for in point 7 below, the customer must sign the receipt documents. By filling out the personal data sheet in the registration procedure necessary to activate the procedure for the execution of this contract and the related further communications, the customer authorizes Emma Pucci to communicate the personal data (residence, telephone number) to the couriers and / o trusted freight forwarders used for the delivery of purchased goods in order to allow the procedures necessary for their delivery.
4. METHOD OF PAYMENT
1 - For the payment of the price of the products and the relative shipping and delivery costs, if any, the customer can follow one of the methods indicated in the order form. In no case will additional costs be charged in relation to the payment instrument chosen by the customer.
2 - In case of payment by credit card, the payment procedure will take place via a secure connection connected directly to the bank that owns and manages the online payment service, which Emma Pucci cannot access. In particular, the financial information (for example, the credit / debit card number or its expiry date) will be forwarded, via encrypted protocol, to the bank that provides the related remote electronic payment services, without third parties. may, in any way, have access to it. Furthermore, this information will never be used and / or stored in any format (including electronic) by Emma Pucci.
The amount of the order will be charged the day after placing the order except, of course, the right of the customer to be credited the amount in any case of default by the Seller or failure to execute the contract for any reason.
3 - The customer is solely responsible for the data entered therefore he guarantees to use only credit cards of which he has the legitimate availability
4 - If the customer has an active credit card on the Paypal account, the system could allow you to save an identification code so as not to re-enter the credentials in future payments. In this case, the data provided will be collected by Emma Pucci in an encrypted manner and transmitted to PayPal.
5. LIABILITY
1 - The seller assumes no responsibility for inefficiencies attributable to force majeure such as, by way of example, accidents, explosions, fires, strikes and / or lockouts, earthquakes, floods and other similar events that prevented, in whole or in part , to execute the contract within the agreed time.
2 - The seller will not be liable to any party or third party for damages, losses and costs incurred as a result of the failure to execute the contract for the reasons mentioned above, as the customer is only entitled to a refund of the price paid.
3 - Likewise, the seller is not responsible for any fraudulent or illegal use that may be made by third parties, credit cards and other means of payment, upon payment of the purchased products. In fact, at no time during the purchase procedure, the seller is able to know the customer's credit card number which, by opening a secure connection, is transmitted directly to the banking service manager.
4 - The essential characteristics of the products are presented on the Site within each product sheet. However, the images and colors of the products offered for sale may not correspond to the real ones due to the Internet browser and monitor used.
6. OBLIGATIONS OF THE CUSTOMER
1 - It is strictly forbidden for minors to place an order on the Site.
2 - The data entered during the purchase phase must be exclusively their own real personal data and not those of third parties, or of fantasy. Emma Pucci reserves the right to legally pursue any violation and abuse, in the interest and for the protection of all consumers.
3 - The customer indemnifies the seller from any liability deriving from the issue of incorrect tax documents due to errors relating to the data provided by the customer, being himself solely responsible for the correct insertion.
7. RIGHT OF WITHDRAWAL AND REFUNDS
1 - The customer can exercise the right of withdrawal and return the product received, without any penalty and without specifying the reason, in compliance with the terms and conditions set out below.
2 - The customer can make the return request by forwarding to info@emmapucci.com an explicit declaration of his decision to withdraw from the contract - within fourteen (14) days of receipt of the products.
3 - The products must be returned intact, unwashed, undamaged and provided with tags indicating the bar code and any other seal that is part of the products; products that are returned incomplete, ruined, damaged, deteriorated or dirty will not be refunded.
4 - The products to be returned must be delivered to the shipper within fourteen (14) days, which run from when the customer has communicated to the Seller his decision to withdraw from the contract.
5 - The costs of returning the Products will be borne by the company Emma Pucci if the cause is attributable to an error by the seller. In all other cases and if the customer decides instead to use a different shipper for the return of the products, the shipping costs will be borne by him, including the responsibility in case of loss or damage to the products.
6 - After returning the products, the Seller will make the necessary checks relating to their compliance with the conditions and terms indicated in this paragraph.
7 - If the right of withdrawal is exercised following the methods and terms indicated in this paragraph, Emma Pucci will refund the customer any sums already collected for the purchase of the products.
7.1 - The Seller generally reimburses correctly using the same payment method used by the customer for the purchase of the returned products, even if a virtual and / or disposable credit card has been used. The Seller, for legal reasons, will in no way be able to make a refund on a credit card other than the one used for the purchase, except in the case in which the credit card itself has expired in the meantime: in this case the customer may send an email to info@emmapucci.com to agree on the most appropriate means of reimbursement.
8 - the reimbursement is activated by the Seller within fourteen (14) days from the date on which the Seller became aware of the exercise of the right of withdrawal, subject to verification of the correct execution of the same and verification of the returned products.
8. APPLICABLE LAW AND JURISDICTION
1 - Any dispute relating to the application, execution, interpretation and violation of the purchase contracts stipulated through the website www.emmapucci.com is subject to Italian law; these general conditions refer, although not expressly provided for therein, to the rules laid down by the Civil Code, as well as to Legislative Decree 205/06 ("Consumer Code").
2 - For any dispute between the parties regarding this contract, the Court in whose district the consumer has his domicile will be competent; for all other disputes the Court of Modena will be exclusively competent.
3 - In the event of disputes between the Seller and the customer arising from the General Conditions of Sale, we inform you that the European Commission provides a platform for the alternative extra-judicial resolution of disputes, accessible on the site http://ec.europa.eu/odr .
9. CHANGES AND UPDATES
1 - Emma Pucci reserves the right to modify the Site, the policies and these General Conditions of Sale at any time to offer new products or services, or to comply with legal or regulatory provisions. The customer who accesses the Site and places an order will adhere to the policies and terms of the General Conditions of Sale from time to time in force at the time the order is placed, unless any changes have retroactive effect under the applicable law ( in which case, they can also be applied to orders that the customer has previously placed). If any provision of these Conditions is deemed invalid, null or for any reason unenforceable, this condition will in any case not affect the validity and effectiveness
to other predictions. The offer and sale of clothing and accessories products on the website www.emmapucci.com are governed by the following General Conditions of Sale.
Products purchased on the website www.emmapucci.com they are produced and distributed by Emma Pucci, with registered office in Carpi (MO), Via Colombo, 22, VAT number IT03976140362 REA MO-432937, (hereinafter also “Emma Pucci” the "Seller" or "we").
1. CONCLUSION OF THE SALES CONTRACT
1 - These general conditions of sale are an integral and essential part of the sales contract with the customer. The electronic sending of the order by the customer implies full knowledge of these General Conditions of Sale and their full acceptance. If the customer does not agree with one or more terms contained in these General Conditions of Sale, please refrain from making purchases on www.emmapucci.com (the site").
2 - To proceed with the purchase of one or more products on the Site, the customer must first register on the Site, providing Emma Pucci, in compliance with the applicable provisions on the protection of personal data, all the data necessary to allow the latter to execute the orders placed.
3 - To conclude his purchase contract on the Site, the customer must send his order to Emma Pucci following the procedure referred to on the Site. The electronic sending of the order gives rise to the obligation on the customer to pay the price therein. indicated.
4 - When the customer places an order, he will receive an email from Emma Pucci containing the confirmation of receipt of the order and the summary of the same: this email will not however constitute automatic acceptance of the order itself.
5 - Emma Pucci reserves the right to refuse orders from customers with whom there is an ongoing dispute relating to the payment of a previous order.
2. SALE PRICES
1 - All sales prices of the products displayed and indicated on the Site include VAT and any other tax that may be applicable in relation to the sale.
2 - The cost of shipping and transport, if any, will be clearly indicated and displayed before completing the order.
3 - Product prices may be subject to updates. The customer is required to ascertain the final sale price before submitting the related order. The obvious material error reported in the price on the Site compared to the commonly known price of the chosen product, entails the right for the seller not to confirm the shipment and to proceed with an immediate refund of the purchase value paid by the customer without the latter being able to make exceptions in this regard.
3. METHOD OF DELIVERY
1 - The seller will do everything possible to fulfill the orders sent within 5 days from the day following the acceptance of the order.
2 - The customer is required to verify, upon receipt, the conformity of the product delivered to him with the order placed; only after this verification, and obviously except for the right of withdrawal provided for in point 7 below, the customer must sign the receipt documents. By filling out the personal data sheet in the registration procedure necessary to activate the procedure for the execution of this contract and the related further communications, the customer authorizes Emma Pucci to communicate the personal data (residence, telephone number) to the couriers and / o trusted freight forwarders used for the delivery of purchased goods in order to allow the procedures necessary for their delivery.
4. METHOD OF PAYMENT
1 - For the payment of the price of the products and the relative shipping and delivery costs, if any, the customer can follow one of the methods indicated in the order form. In no case will additional costs be charged in relation to the payment instrument chosen by the customer.
2 - In case of payment by credit card, the payment procedure will take place via a secure connection connected directly to the bank that owns and manages the online payment service, which Emma Pucci cannot access. In particular, the financial information (for example, the credit / debit card number or its expiry date) will be forwarded, via encrypted protocol, to the bank that provides the related remote electronic payment services, without third parties. may, in any way, have access to it. Furthermore, this information will never be used and / or stored in any format (including electronic) by Emma Pucci.
The amount of the order will be charged the day after placing the order except, of course, the right of the customer to be credited the amount in any case of default by the Seller or failure to execute the contract for any reason.
3 - The customer is solely responsible for the data entered therefore he guarantees to use only credit cards of which he has the legitimate availability
4 - If the customer has an active credit card on the Paypal account, the system could allow you to save an identification code so as not to re-enter the credentials in future payments. In this case, the data provided will be collected by Emma Pucci in an encrypted manner and transmitted to PayPal.
5. LIABILITY
1 - The seller assumes no responsibility for inefficiencies attributable to force majeure such as, by way of example, accidents, explosions, fires, strikes and / or lockouts, earthquakes, floods and other similar events that prevented, in whole or in part , to execute the contract within the agreed time.
2 - The seller will not be liable to any party or third party for damages, losses and costs incurred as a result of the failure to execute the contract for the reasons mentioned above, as the customer is only entitled to a refund of the price paid.
3 - Likewise, the seller is not responsible for any fraudulent or illegal use that may be made by third parties, credit cards and other means of payment, upon payment of the purchased products. In fact, at no time during the purchase procedure, the seller is able to know the customer's credit card number which, by opening a secure connection, is transmitted directly to the banking service manager.
4 - The essential characteristics of the products are presented on the Site within each product sheet. However, the images and colors of the products offered for sale may not correspond to the real ones due to the Internet browser and monitor used.
6. OBLIGATIONS OF THE CUSTOMER
1 - It is strictly forbidden for minors to place an order on the Site.
2 - The data entered during the purchase phase must be exclusively their own real personal data and not those of third parties, or of fantasy. Emma Pucci reserves the right to legally pursue any violation and abuse, in the interest and for the protection of all consumers.
3 - The customer indemnifies the seller from any liability deriving from the issue of incorrect tax documents due to errors relating to the data provided by the customer, being himself solely responsible for the correct insertion.
7. RIGHT OF WITHDRAWAL AND REFUNDS
1 - The customer can exercise the right of withdrawal and return the product received, without any penalty and without specifying the reason, in compliance with the terms and conditions set out below.
2 - The customer can make the return request by forwarding to info@emmapucci.com an explicit declaration of his decision to withdraw from the contract - within fourteen (14) days of receipt of the products.
3 - The products must be returned intact, unwashed, undamaged and provided with tags indicating the bar code and any other seal that is part of the products; products that are returned incomplete, ruined, damaged, deteriorated or dirty will not be refunded.
4 - The products to be returned must be delivered to the shipper within fourteen (14) days, which run from when the customer has communicated to the Seller his decision to withdraw from the contract.
5 - The costs of returning the Products will be borne by the company Emma Pucci if the cause is attributable to an error by the seller. In all other cases and if the customer decides instead to use a different shipper for the return of the products, the shipping costs will be borne by him, including the responsibility in case of loss or damage to the products.
6 - After returning the products, the Seller will make the necessary checks relating to their compliance with the conditions and terms indicated in this paragraph.
7 - If the right of withdrawal is exercised following the methods and terms indicated in this paragraph, Emma Pucci will refund the customer any sums already collected for the purchase of the products.
7.1 - The Seller generally reimburses correctly using the same payment method used by the customer for the purchase of the returned products, even if a virtual and / or disposable credit card has been used. The Seller, for legal reasons, will in no way be able to make a refund on a credit card other than the one used for the purchase, except in the case in which the credit card itself has expired in the meantime: in this case the customer may send an email to info@emmapucci.com to agree on the most appropriate means of reimbursement.
8 - the reimbursement is activated by the Seller within fourteen (14) days from the date on which the Seller became aware of the exercise of the right of withdrawal, subject to verification of the correct execution of the same and verification of the returned products.
8. APPLICABLE LAW AND JURISDICTION
1 - Any dispute relating to the application, execution, interpretation and violation of the purchase contracts stipulated through the website www.emmapucci.com is subject to Italian law; these general conditions refer, although not expressly provided for therein, to the rules laid down by the Civil Code, as well as to Legislative Decree 205/06 ("Consumer Code").
2 - For any dispute between the parties regarding this contract, the Court in whose district the consumer has his domicile will be competent; for all other disputes the Court of Modena will be exclusively competent.
3 - In the event of disputes between the Seller and the customer arising from the General Conditions of Sale, we inform you that the European Commission provides a platform for the alternative extra-judicial resolution of disputes, accessible on the site http://ec.europa.eu/odr .
9. CHANGES AND UPDATES
1 - Emma Pucci reserves the right to modify the Site, the policies and these General Conditions of Sale at any time to offer new products or services, or to comply with legal or regulatory provisions. The customer who accesses the Site and places an order will adhere to the policies and terms of the General Conditions of Sale from time to time in force at the time the order is placed, unless any changes have retroactive effect under the applicable law ( in which case, they can also be applied to orders that the customer has previously placed). If any provision of these Conditions is deemed invalid, null or for any reason unenforceable, this condition will in any case not affect the validity and effectiveness
privacy
PRIVACY POLICY - INFORMATION ON THE PROCESSING OF PERSONAL DATA
Pursuant to Article 13 of the Regulation (EU) 2016/679 on the protection of personal data (hereinafter "GDPR" or "Regulation") the Data Controller informs about the processing of personal data carried out through the website www.emmapucci.com (hereinafter also "this site" or "the website").
Please note that this privacy policy concerns this website and not any other websites that may be consulted by the user by browsing the links on the site, for which reference should be made to the information provided by other sites regarding their privacy management.
Data Controller
The company Emma Pucci, is the Data Controller for the treatments carried out on the personal data collected and obtained from this website and determines how the data will be stored and who can have access to the information collected from the website. The contact details of the Data Controller can be found at the end of this page.
Nature of the data processed and purposes of the processing
In general, the personal data of customers collected through the website and through the electronic commerce platform will be used for the following purposes:
Give information and reviews on products and services;
Allow the correct navigation of the site through cookies and technical navigation data;
Selling products and / or services;
to punctually execute the obligations arising in the pre-contractual and contractual phase;
fulfill specific obligations or perform specific tasks provided for by applicable laws, regulations and / or community regulations, also for the purpose of managing the contract;
Protect the reciprocal rights arising from the negotiations and / or from the stipulation of the contract itself;
Carry out the performance of the economic activity in compliance with current legislation;
Analyze the use of the site by statistical processing of anonymous or aggregated data;
Send, by e-mail, direct marketing communications for our products and / or services.
Legal basis of the processing and mandatory nature of the provision
We inform you that the legal basis of the processing is:
Specific, free and informed consent, when required for data collection for purposes other than contractual or simple navigation purposes.
The execution of a contract of which the interested party is a party or execution of pre-contractual measures adopted at the request of the interested party;
The fulfillment of legal obligations also deriving from the execution of the contract;
The protection of a legitimate interest in marketing activities towards registered customers.
The provision of the requested data is mandatory for contractual purposes (eg to make purchases through the site) and for legislative and regulatory compliance, it can be optional for other purposes. Failure, partial or incorrect provision of the requested data will make it impossible for the Data Controller to execute the contract and the consequent fulfillment of the related legislative and regulatory obligations, as well as precluding the adequacy of the treatment itself.
Technical navigation data
The computer systems and software procedures used to operate this website acquire, during their normal operation, some data whose transmission is implicit in the use of Internet communication protocols. This category of data includes: IP addresses, the type of browser used, the operating system, the domain name and the addresses of websites from which access or exit was made, information on the pages visited by users within the site, the time of access, the analysis of the internal path and other parameters relating to the operating system and the user's IT environment. These technical data are collected and used only in an aggregate and non-identifying manner for the purposes of technical management of the services provided and anonymous statistical analysis of the traffic generated and the pages visited, they could also be used to ascertain responsibility in the event of hypothetical computer crimes against the site. The information will be stored in compliance with the principles of lawfulness, purpose limitation and data minimization, for the time necessary to carry out the specified purposes.
Data provided in the REGISTER form
These data will be used to create a user account for access to the customer's reserved area, also to make purchases directly on the website through the electronic commerce platform.
For registration the following mandatory data are required: name and surname, e-mail, password. The data provided will be used for the following purposes:
Register and administer the user's account;
Allow access to the area of the site reserved for the user;
Manage the electronic shopping cart of the items purchased by the customer;
The data will be stored in compliance with the principles of lawfulness, purpose limitation and minimization, for the time necessary to achieve the processing purposes, or until the request for cancellation by the user who will no longer be able to access their reserved area. The data processed for commercial transactions deriving from online sales will be kept for the time required by law.
Cookies
Cookies are small files with short alphanumeric strings which, while browsing the website, are saved on the user's device and collect information on the user's navigation of the website and are retransmitted or reused on subsequent visits.
By visiting the website you can receive cookies both from the visited site ("owners" or "first party"), and from sites or domains managed by other organizations ("third parties"). First-party or third-party cookies have different characteristics and are used for different purposes, they can be stored permanently on the device or have a variable duration (so-called persistent cookies), otherwise they are temporary and are deleted when the browser is closed or have a limited duration (so-called session cookies). There are other technologies such as pixel tags, web bugs, web storage and other similar files and technologies that can perform the same functions as cookies. In this Cookie Policy we also use the term "cookies" for all these similar technologies.
Technical or functional cookies
Technical or functional cookies are deposited directly by our domain or by third parties, they are used to store the user's consent or to manage certain service delivery functions based on the user's choices. The visitor's consent is not required for these cookies.
Third party and analytical cookies
In this website it is possible to find third-party cookies for technical and analytical functions in order to integrate external services useful to improve the use of the site and increase the functionality expected by users. This site uses CloudFlare to improve the speed of use of the pages and to increase the safety of navigation. No information is collected for user profiling.
Furthermore, the site uses Google Analytics analysis cookies to collect aggregate statistical information on user behavior. In this case, these are third-party cookies collected and managed anonymously to monitor and improve the performance of the host site (performance cookies). Google Analytics uses "cookies" to collect and analyze anonymous information on site usage behavior (including the IP address of the user's device, which is anonymized before sending). This information is collected by Google Analytics, which processes it in the form of an analytical report for the site manager. For more information, please refer to the link https://www.google.it/policies/privacy/partners/
Acceptance or refusal of cookies
At the time of access to the home page of the site there is a banner with the short information text and the link to this extended information. By closing the banner and / or continuing to browse, the visitor gives consent to the use of cookies, which is registered with a "technical cookie" saved in the user's device.
To manage the use of cookies it is necessary to change the browser settings through the following possible solutions, these are examples and there are also others:
modification of the browser settings, which allow or not the storage of cookies and which usually also allow you to set the rules of cookies so that those of "third parties" are not accepted. Some also allow you to block the cookies of some third parties and not others, through a function that allows you to indicate from which domains to allow the sending of cookies;
with specific software components added to the browser (so-called plug-in), which specialize the functions commonly made available by navigation software and which can be configured by the user to make a selection of cookies based on the domains of origin;
through the so-called "do not track", which allows the user to signal to each visited site his will to be tracked or not during navigation. However, this technical method is not standardized and there is no certainty that this functionality is implemented on all domains that deposit cookies on the site and for which, being from third parties, the Owner does not control;
Users who do not want cookies related to Google Analytics can prevent them from being stored on their computer through the appropriate "Add-on browser component for deactivating Google Analytics" made available by Google at the address https://tools.google.com/dlpage/gaoptout
Note: if you choose to block cookies, the full functionality of the website may be compromised.
Acquisition of the consent of the interested party
Free, informed and specific consent is required for the data collected in the "Register" form for the specified purposes. The consent is given by the interested party through a "special box" and the sending of data is not possible without having first given the consent, which is registered and stored by the Data Controller for the purposes of exhibition at the request of the interested party or the Authority.
Processing methods
The processing will be carried out with manual and / or IT and telematic tools, with organization and processing logics strictly related to the purposes themselves and in any case in such a way as to guarantee the security, integrity and confidentiality of the data in compliance with the organizational and physical measures. and logic provided for by the provisions in force. The processing does not include an automated profiling decision-making process.
Data communication
Personal data will be processed only by subjects authorized by the Data Controller, including third parties Data Processors pursuant to the Regulations. For the purposes indicated, your data will be communicated exclusively to competent subjects for the performance of the services necessary for the purposes of processing:
internal staff acting under the authority of the Data Controller;
third parties such as professionals, consultants or companies, for functional services to the organization e
management of our activities or for the management of the website;
Banks and credit institutions, transport companies, logistics companies, postal services.
Public and / or private subjects for whom the communication of data is mandatory or necessary in compliance with legal obligations or for the administration of the relationship.
Transfer and dissemination of data
For the specified purposes, personal data can be transferred within the European Economic Area, they are not transferred outside Europe. The data are not disseminated in any way.
Retention period
The data are processed for the entire duration of the contractual relationship and for the previous period prior to the establishment of the same; as well as, after the termination of the relationship, within the limitation period of the rights and / or within the legal terms provided for by laws and regulations. Read the information contained in the individual sections relating to the various services offered where the respective retention times of the processed data are specified.
Exercise of the rights of the interested party
Except for the limitations provided for by the same Regulation, the interested party may, at any time, exercise the following rights provided for by articles 15 to 22 of the GDPR:
access to personal data; rectification; cancellation; limitation of processing; opposition to processing; data portability;
withdrawal of consent, where provided: the withdrawal of consent does not affect the lawfulness of the processing based on the consent given before the revocation;
information on the automated process relating to profiling
complaint to the supervisory authority, to the Privacy Authority or to any other similar and equivalent European authority.
To exercise their rights, the interested party must contact the Data Controller at the addresses indicated, or he also has the right to lodge a complaint, in the manner and within the terms established with the Privacy Authority: please visit the site www.garanteprivacy.it for more details.
Contact details of the Data Controller
Emma Pucci - Via Colombo, 22, 41012 Carpi (MO) Italy
Pursuant to Article 13 of the Regulation (EU) 2016/679 on the protection of personal data (hereinafter "GDPR" or "Regulation") the Data Controller informs about the processing of personal data carried out through the website www.emmapucci.com (hereinafter also "this site" or "the website").
Please note that this privacy policy concerns this website and not any other websites that may be consulted by the user by browsing the links on the site, for which reference should be made to the information provided by other sites regarding their privacy management.
Data Controller
The company Emma Pucci, is the Data Controller for the treatments carried out on the personal data collected and obtained from this website and determines how the data will be stored and who can have access to the information collected from the website. The contact details of the Data Controller can be found at the end of this page.
Nature of the data processed and purposes of the processing
In general, the personal data of customers collected through the website and through the electronic commerce platform will be used for the following purposes:
Give information and reviews on products and services;
Allow the correct navigation of the site through cookies and technical navigation data;
Selling products and / or services;
to punctually execute the obligations arising in the pre-contractual and contractual phase;
fulfill specific obligations or perform specific tasks provided for by applicable laws, regulations and / or community regulations, also for the purpose of managing the contract;
Protect the reciprocal rights arising from the negotiations and / or from the stipulation of the contract itself;
Carry out the performance of the economic activity in compliance with current legislation;
Analyze the use of the site by statistical processing of anonymous or aggregated data;
Send, by e-mail, direct marketing communications for our products and / or services.
Legal basis of the processing and mandatory nature of the provision
We inform you that the legal basis of the processing is:
Specific, free and informed consent, when required for data collection for purposes other than contractual or simple navigation purposes.
The execution of a contract of which the interested party is a party or execution of pre-contractual measures adopted at the request of the interested party;
The fulfillment of legal obligations also deriving from the execution of the contract;
The protection of a legitimate interest in marketing activities towards registered customers.
The provision of the requested data is mandatory for contractual purposes (eg to make purchases through the site) and for legislative and regulatory compliance, it can be optional for other purposes. Failure, partial or incorrect provision of the requested data will make it impossible for the Data Controller to execute the contract and the consequent fulfillment of the related legislative and regulatory obligations, as well as precluding the adequacy of the treatment itself.
Technical navigation data
The computer systems and software procedures used to operate this website acquire, during their normal operation, some data whose transmission is implicit in the use of Internet communication protocols. This category of data includes: IP addresses, the type of browser used, the operating system, the domain name and the addresses of websites from which access or exit was made, information on the pages visited by users within the site, the time of access, the analysis of the internal path and other parameters relating to the operating system and the user's IT environment. These technical data are collected and used only in an aggregate and non-identifying manner for the purposes of technical management of the services provided and anonymous statistical analysis of the traffic generated and the pages visited, they could also be used to ascertain responsibility in the event of hypothetical computer crimes against the site. The information will be stored in compliance with the principles of lawfulness, purpose limitation and data minimization, for the time necessary to carry out the specified purposes.
Data provided in the REGISTER form
These data will be used to create a user account for access to the customer's reserved area, also to make purchases directly on the website through the electronic commerce platform.
For registration the following mandatory data are required: name and surname, e-mail, password. The data provided will be used for the following purposes:
Register and administer the user's account;
Allow access to the area of the site reserved for the user;
Manage the electronic shopping cart of the items purchased by the customer;
The data will be stored in compliance with the principles of lawfulness, purpose limitation and minimization, for the time necessary to achieve the processing purposes, or until the request for cancellation by the user who will no longer be able to access their reserved area. The data processed for commercial transactions deriving from online sales will be kept for the time required by law.
Cookies
Cookies are small files with short alphanumeric strings which, while browsing the website, are saved on the user's device and collect information on the user's navigation of the website and are retransmitted or reused on subsequent visits.
By visiting the website you can receive cookies both from the visited site ("owners" or "first party"), and from sites or domains managed by other organizations ("third parties"). First-party or third-party cookies have different characteristics and are used for different purposes, they can be stored permanently on the device or have a variable duration (so-called persistent cookies), otherwise they are temporary and are deleted when the browser is closed or have a limited duration (so-called session cookies). There are other technologies such as pixel tags, web bugs, web storage and other similar files and technologies that can perform the same functions as cookies. In this Cookie Policy we also use the term "cookies" for all these similar technologies.
Technical or functional cookies
Technical or functional cookies are deposited directly by our domain or by third parties, they are used to store the user's consent or to manage certain service delivery functions based on the user's choices. The visitor's consent is not required for these cookies.
Third party and analytical cookies
In this website it is possible to find third-party cookies for technical and analytical functions in order to integrate external services useful to improve the use of the site and increase the functionality expected by users. This site uses CloudFlare to improve the speed of use of the pages and to increase the safety of navigation. No information is collected for user profiling.
Furthermore, the site uses Google Analytics analysis cookies to collect aggregate statistical information on user behavior. In this case, these are third-party cookies collected and managed anonymously to monitor and improve the performance of the host site (performance cookies). Google Analytics uses "cookies" to collect and analyze anonymous information on site usage behavior (including the IP address of the user's device, which is anonymized before sending). This information is collected by Google Analytics, which processes it in the form of an analytical report for the site manager. For more information, please refer to the link https://www.google.it/policies/privacy/partners/
Acceptance or refusal of cookies
At the time of access to the home page of the site there is a banner with the short information text and the link to this extended information. By closing the banner and / or continuing to browse, the visitor gives consent to the use of cookies, which is registered with a "technical cookie" saved in the user's device.
To manage the use of cookies it is necessary to change the browser settings through the following possible solutions, these are examples and there are also others:
modification of the browser settings, which allow or not the storage of cookies and which usually also allow you to set the rules of cookies so that those of "third parties" are not accepted. Some also allow you to block the cookies of some third parties and not others, through a function that allows you to indicate from which domains to allow the sending of cookies;
with specific software components added to the browser (so-called plug-in), which specialize the functions commonly made available by navigation software and which can be configured by the user to make a selection of cookies based on the domains of origin;
through the so-called "do not track", which allows the user to signal to each visited site his will to be tracked or not during navigation. However, this technical method is not standardized and there is no certainty that this functionality is implemented on all domains that deposit cookies on the site and for which, being from third parties, the Owner does not control;
Users who do not want cookies related to Google Analytics can prevent them from being stored on their computer through the appropriate "Add-on browser component for deactivating Google Analytics" made available by Google at the address https://tools.google.com/dlpage/gaoptout
Note: if you choose to block cookies, the full functionality of the website may be compromised.
Acquisition of the consent of the interested party
Free, informed and specific consent is required for the data collected in the "Register" form for the specified purposes. The consent is given by the interested party through a "special box" and the sending of data is not possible without having first given the consent, which is registered and stored by the Data Controller for the purposes of exhibition at the request of the interested party or the Authority.
Processing methods
The processing will be carried out with manual and / or IT and telematic tools, with organization and processing logics strictly related to the purposes themselves and in any case in such a way as to guarantee the security, integrity and confidentiality of the data in compliance with the organizational and physical measures. and logic provided for by the provisions in force. The processing does not include an automated profiling decision-making process.
Data communication
Personal data will be processed only by subjects authorized by the Data Controller, including third parties Data Processors pursuant to the Regulations. For the purposes indicated, your data will be communicated exclusively to competent subjects for the performance of the services necessary for the purposes of processing:
internal staff acting under the authority of the Data Controller;
third parties such as professionals, consultants or companies, for functional services to the organization e
management of our activities or for the management of the website;
Banks and credit institutions, transport companies, logistics companies, postal services.
Public and / or private subjects for whom the communication of data is mandatory or necessary in compliance with legal obligations or for the administration of the relationship.
Transfer and dissemination of data
For the specified purposes, personal data can be transferred within the European Economic Area, they are not transferred outside Europe. The data are not disseminated in any way.
Retention period
The data are processed for the entire duration of the contractual relationship and for the previous period prior to the establishment of the same; as well as, after the termination of the relationship, within the limitation period of the rights and / or within the legal terms provided for by laws and regulations. Read the information contained in the individual sections relating to the various services offered where the respective retention times of the processed data are specified.
Exercise of the rights of the interested party
Except for the limitations provided for by the same Regulation, the interested party may, at any time, exercise the following rights provided for by articles 15 to 22 of the GDPR:
access to personal data; rectification; cancellation; limitation of processing; opposition to processing; data portability;
withdrawal of consent, where provided: the withdrawal of consent does not affect the lawfulness of the processing based on the consent given before the revocation;
information on the automated process relating to profiling
complaint to the supervisory authority, to the Privacy Authority or to any other similar and equivalent European authority.
To exercise their rights, the interested party must contact the Data Controller at the addresses indicated, or he also has the right to lodge a complaint, in the manner and within the terms established with the Privacy Authority: please visit the site www.garanteprivacy.it for more details.
Contact details of the Data Controller
Emma Pucci - Via Colombo, 22, 41012 Carpi (MO) Italy